Responsible Gaming at 789bdt
Gambling should always be an enjoyable activity, not a source of stress or financial hardship. This page outlines the tools, resources, and support available to every 789bdt player in Bangladesh.
Playing Safely — A Shared Responsibility
and above only
At 789bdt, we believe that responsible gaming is the foundation of a sustainable and enjoyable betting experience. Our platform is designed exclusively for adults aged 21 and above, and we take our duty of care seriously. Whether you enjoy cricket betting on Bangladesh Premier League matches, spinning the reels on slots, or playing live casino games, we want every session to remain fun, controlled, and within your personal limits.
Gambling involves real money and real risk. For the overwhelming majority of players, it stays a form of entertainment — but a small number of people can develop patterns of play that cause harm. 789bdt has invested in a suite of player protection tools, and we encourage every registered player to use them proactively, not just when problems arise.
This page explains the self-management tools available to you, the warning signs of problem gambling, how to request support, and how 789bdt handles responsible gaming requests from players across Dhaka, Chittagong, Sylhet, Khulna, and every other district in Bangladesh.
789bdt uses SSL encryption, identity verification, and age-check processes to ensure that only eligible adults can access real-money gambling services. We conduct ongoing account monitoring to identify unusual patterns that may indicate problem gambling behaviour, and our support team is trained to handle responsible gaming requests with sensitivity and confidentiality.
Six Tools to Keep You in Control
Every 789bdt registered player has access to these self-management features at no cost
Using 789bdt's Self-Management Tools
All responsible gaming tools are available directly from your 789bdt account settings panel. Below is a detailed overview of each tool and how to activate it.
Deposit Limits
Navigate to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly period and enter your preferred maximum amount in BDT (e.g., ৳5,000 per week). Limits take effect immediately when reduced. Increases to an existing limit are subject to a 7-day cooling-off period before they become active — this prevents impulsive decisions in the heat of a gaming session.
Session Time Limits
Set the maximum number of minutes or hours you want to spend in any single session. When the timer runs down to 5 minutes, a notification appears on screen. Once the session limit is reached, you are automatically logged out. You can choose to set different limits for weekdays and weekends to reflect your personal schedule.
Cooling-Off Period
A cooling-off period temporarily restricts your ability to deposit or place wagers, while keeping your account open so that pending withdrawals can still be processed. Duration options range from 24 hours to 30 days. Your account balance and bet history remain intact throughout the cooling-off window.
Self-Exclusion
Self-exclusion is a stronger measure for players who feel they need a longer break. Once activated, your account is fully suspended — no deposits, no wagers, no bonus claims. You will also be removed from promotional communications for the duration of the exclusion. Minimum exclusion period is 3 months; permanent exclusion is also available. To request self-exclusion, contact 789bdt support at [email protected] with the subject line "Self-Exclusion Request". Self-exclusion cannot be reversed before the chosen period expires.
Reality Check Reminders
Reality checks are brief on-screen pop-ups that appear at intervals you choose — every 30, 60, or 90 minutes. Each reminder shows your total session time, net result for that session, and offers you the option to continue or log out. Reality checks are particularly useful for slot and live casino sessions where time can pass quickly without notice.
Loss Limits
Loss limits work like deposit limits but track your net losses rather than deposits. Set a BDT ceiling (e.g., ৳2,000 per day) and once that threshold is crossed, no further wagers are accepted until the limit period resets at midnight Bangladesh Standard Time (BST, UTC+6). Reductions to loss limits apply immediately; increases are delayed by 7 days.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Many people are unaware that their habits have shifted from entertainment to dependency. The following signs may indicate that gambling is having a negative impact on your life or the life of someone you know.
If you recognise two or more of the following patterns in yourself, we strongly encourage you to use one of the self-management tools above or to contact the 789bdt support team for a confidential conversation.
- Spending more money than you planned, or chasing losses by placing larger bets to try to recover what you have lost.
- Gambling with money set aside for rent, food, utilities, or other essential household expenses.
- Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut back.
- Lying to family members or friends about how much time or money you spend gambling.
- Missing work, studies, or family commitments — including Eid celebrations or other important occasions — because of gambling.
- Borrowing money or taking loans specifically to fund gambling activity.
- Feeling that gambling is the only way to relieve stress, boredom, or emotional discomfort.
- Making repeated unsuccessful attempts to reduce or stop gambling on your own.
How to Request a Responsible Gaming Tool
Activating a limit, cooling-off period, or self-exclusion takes just a few steps
- Log in to your 789bdt account and navigate to the Account Settings menu in the top-right corner.
- Select the Responsible Gaming tab from the settings panel.
- Choose the tool you wish to activate — deposit limit, loss limit, session timer, reality check, cooling-off period, or self-exclusion.
- Enter your preferred values (amount in BDT, duration in days/hours) and confirm your selection.
- You will receive an on-screen confirmation and an email notification to your registered address once the tool is active.
- If you prefer to request a tool directly rather than via the settings panel, email the support team at [email protected] with the subject line "Responsible Gaming Request". Include your registered username and the specific tool you are requesting. The team will process your request within one Bangladesh Standard Time business day.
Reductions to any existing limit (lower deposit cap, shorter session timer, stricter loss limit) take effect immediately — no delay. Increases are subject to a mandatory 7-day waiting period from the moment the increase is requested, to protect you from impulsive decisions made during or immediately after a gaming session.
Reaching the 789bdt Support Team
If you feel that gambling is becoming a problem for you, or if you are concerned about someone close to you, please do not hesitate to reach out to the 789bdt responsible gaming team. All conversations are treated with complete confidentiality. You will not be penalised or disadvantaged in any way for requesting help or for using any of the tools described on this page.
Contact Responsible Gaming Support
Send an email with the subject line "Responsible Gaming" and describe your situation in as much or as little detail as you are comfortable with. Our team responds within one business day (Bangladesh Standard Time, UTC+6).
[email protected]In addition to 789bdt's internal support resources, we encourage any player who feels they need professional guidance to seek help from a qualified counsellor or mental health professional. Gambling-related concerns are a recognised area of support across Bangladesh, and help is available through general healthcare and community support networks in Dhaka, Chittagong, Sylhet, and other major cities.
789bdt is strictly for adults aged 21 and above. If you suspect that a minor is accessing a 789bdt account, please contact [email protected] immediately so that the account can be reviewed and suspended pending investigation. We take underage gambling prevention extremely seriously and conduct periodic age-verification checks on registered accounts.
Play with Confidence at 789bdt
Set your limits, know your boundaries, and enjoy the games you love — cricket betting, slots, live casino — with the peace of mind that 789bdt has your back every step of the way.